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Digital Services Activation Meter (DSAM)

www.jdsu.com/nse

StrataSync

StrataSync is a hosted, cloud-based software application that provides

asset, conguration, and test-data management of JDSU instruments.

StrataSync manages inventory, test results, and performance data

anywhere with browser-based ease and improves technician and

instrument eciency.

StrataSync dashboard screen

StrataSync oers:

• Updates to upgrades and options — eld personnel operate at

maximum capability and eciency by knowing immediately when

rmware upgrades and instrument options are available; they

receive proactive, application-aware notications, and distribution

is managed for specic groups and individuals

• Asset and conguration management — user-authored

standard templates ensure instruments are aligned to a specic

conguration; users monitor and update asset data, modules,

congurations, test plans and scripts, templates, and groups,

ensuring technicians with the right instrument congurations have

increased rst-time success rates and reduced repeat rates

• Test-data management — a common test data repository makes

baselining performance practical and enables trend analysis

for proactive maintenance, improved reliability, and customer

satisfaction; StrataSync also performs le storage, printing, and

exporting, and provides clear dashboards and basic reports

• What’s New@JDSU — instant workforce access to the latest content

from JDSU, including release notes and training material, ensures that

eld personnel are always trained, informed, and updated

JDSU PLUS™

JDSU PLUS provides a proven set of service

solutions that help communications network

operators meet the demands of competition,

convergence, and complexity. JDSU PLUS leverages test and mea-

surement expertise and leadership to help service providers deploy

high-quality, protable, next-generation telecommunication services.

PLUS Deployment and Support oers comprehensive standard

services to ensure commissioning, availability, functionality, and

understanding of the JDSU portfolio.

• Hardware support plans

• Calibration—factory and on site

• Express loaner

• Technical assistance

• Managed inventory

• Installation and commissioning services

• Software upgrade services and maintenance

• Product training

PLUS support plans streamline repair, calibration, and loaner processes

making support costs predictable and cost-eective while greatly

alleviating your administrative burden. JDSU support plans provide

peace of mind knowing that your hardware investment is well protected

and that your equipment is available, functional, and up to date.

JDSU understands that your support needs vary; therefore, JDSU will

work with you to nd the right hardware service support plan to t your

needs. Our Gold, Silver, or Bronze support plans provide various levels of

support for repairs, calibration, express loaner, advanced replacement,

technical assistance, and product training.

JDSU maintains service centers of excellence throughout the world to

rapidly and eectively service equipment for our global customer base.

These centers can process thousands of pieces of equipment each

month that encompass a variety of sophisticated test equipment and

instruments. This core competency JDSU oers in conjunction with our

nationwide partners ensures coverage of your entire installed base of

test equipment and provides you with the highest quality of service.

PLUS Gold

• Product repairs (fault or no fault) including updates of all proprietary

engineering changes

• Priority service for all transactions

• Basic or premium technical assistance center benets

• Basic product training

• Express loaner equipment

• Basic and/or advanced custom training

PLUS Silver

• Product repairs including updates of all proprietary engineering

changes

• Product calibrations

• Priority service for all transactions

• Basic technical assistance center benets

• Basic product training

PLUS Bronze

• Product repairs, including updates of all proprietary engineering

changes

• Priority service for all transactions

• Basic product training

• Basic technical assistance center benets

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